Amazing staff the front desk especially were professional and very friendly made us very comfortable and at ease I will return due to the customer service alone . The location was not the best but not bad either the overall experience was 5 stars the cleanliness was great and the size was perfect the hot tub was hot and offers to keep it open as long as we were in it ! The check out was the most pleasant again staff was so friendly and i enjoyed the conversation where usually I don’t I prefer basic cordial communication at most however the front desk was very kind and I felt comfortable and was able to have a short and pleasant conversation upon checking out ! As well as check in they were able to accommodate my special request and made the check in smooth and easy ! 5 diamond 5 star service for sure
Goldnboiz562
січень 2024 р.
The room, the bed, a 1king size bed just for me, myself and I!!! The Luxe!!! 🤩 Although I did miss my kids and the giant big kid! 🤣.. the property itself was a little confusing.. felt tight! Reason why I chose the room. The room felt more spacious. 😂
Vivienne
жовтень 2024 р.
I was pleasantly surprised on how clean and well kept the hotel was. If we have to go back to San Fernando Valley we would stay here again, It was nice to have the bowling alley there for the kids, they had a great time.
Eileen
березень 2024 р.
Great service, staff was outstanding, hotel was super clean, great pool to refresh, free ice and wifi, breakfast had good variety, overnight parking included, room had coffee, microwave and fridge.
Marcelobielsa
вересень 2024 р.
The staff was Amazing and the room was exceptional in cleanliness. I will book every year I visit California. Best hotel staying in after 45 days of traveling.
Leo
липень 2024 р.
The BW property is Clean, safe, and professional. Front desk was fantastic - Welcoming, professional, and a positive warm greetings, The morning breakfast was Good, professional warm greetings.
Raymond
грудень 2024 р.
Great hotel: very clean rooms, helpful staff, good breakfast. The location is also ideal if you're travelling by car (The Orange Metro Line station is rather close though!). Lovely amenities too!
Emil
березень 2024 р.
Front desk associates were friendly and polite and made me feel welcome. Room was spacious. Amenities in bathroom were nice.
Gennipher
червень 2022 р.
Everything was excellent really enjoyed the stay everyone very nice
Angela
червень 2024 р.
Staff great. Room was clean and serviced every day
Gary
липень 2024 р.